Support

Help with Room AI, published by Better Life With Apps. If your question is not answered here, write to us — the address is at the bottom of the page.

Getting started

Room AI takes a photo of a room you already live in and returns redesigned interior variants of it, so you can see a different style in your own space before you buy a single thing.

Take a photo of the room, ideally from a corner so the whole space is visible.
Choose the direction you want to explore.
Compare the variants the app generates.
Download the ones worth keeping.

There is no signup step. An account is created for you when you install the app, so you can start straight away.

Common questions

Does it work with any room?

It works best with a clear, well-lit photo where most of the room is visible in one frame.

Are the results buildable exactly as shown?

No. The results are visual ideas produced by an image model, not construction drawings or measured plans. Treat them as inspiration and check anything structural with a professional.

Can I use the images?

Yes. You keep the rights to the photos you upload and to the designs the app generates from them.

Subscriptions, cancelling and refunds

Where you are billed. Paid plans are sold and billed by the Apple App Store or Google Play, not by us. The price and the renewal terms are shown on the purchase screen before you buy.
Cancelling. On iOS: Settings → your Apple Account → Subscriptions. On Android: Play Store → Payments and subscriptions → Subscriptions. Cancelling stops the next renewal; you keep the plan until the period you paid for ends.
Refunds. Ask the store. We do not hold your payment method and cannot refund you directly. We never see or store your card number.
Restoring a purchase. If you have paid but the app does not show the plan, use the restore option on the purchase screen while signed in to the same store account you bought with.

When a generation fails or looks wrong

Check your connection and try again — generation runs on our servers, so the app needs to reach them.
Give the model more to work on: a sharper, better-lit photo, or a more specific description.
Generate again. Output is probabilistic, so a second attempt with the same input can give a noticeably better result.
Results are not guaranteed to be accurate. Redesigned rooms are produced by an image model. They are visual ideas, not measured plans, product lists or construction advice, and details can be inaccurate. Check anything structural, electrical or dimensional with a qualified professional before you act on it.

Account and data

There is no signup. We do not ask for your name or your email address, and there is no password to lose. Your account is created anonymously from your installation of the app.
Deleting your account. Write to privacy@blwapps.com. The deletion page explains what to include, what is removed and what is kept.
Your privacy rights. Access, correction, erasure, restriction, portability and objection — write to privacy@blwapps.com. The Privacy Policy has the detail.
Where your data is. On our own servers at Hetzner in Helsinki, Finland, inside the EU.

Contact

Write to support@blwapps.com. To get a useful answer faster, include:

your device and its operating system version;
the app version, from the app's settings screen;
what you expected to happen and what happened instead, with a screenshot if you can.

For privacy and deletion requests, write to privacy@blwapps.com instead.

Legal

The Privacy Policy and the Terms of Use apply to your use of Room AI.